Print this page

NHS Dispensing


To download Repeat Request Form please click here for word version or pdf image for a pdf version 

NHS Dispensing

You can choose how you want your prescription to be dealt with. You can organise for us to collect your prescription from your surgery, or you can collect it yourself. If we collect it, then it will be ready within 48 hours for you to pick up, depending on your surgery's repeat prescribing policy. If you bring it in yourself, depending on the time of day, the script should be ready within 25 minutes or so. If you qualify, we may be able to provide you with an aid to take your medicines – Ask at the counter or by eMail, or you are welcome to phone us. 

Repeat Dispensing

If you are a suitable candidate for this service your GP will send enough prescriptions to cover up to twelve months treatment. You will still have to come back to the pharmacy for each supply but you will avoid the need to ask the GP for a new prescription every month. You can, of course visit your GP any time you feel unwell as normal. 

Collection & Delivery Service


This pharmacy operates a prescription collection service from our local surgeries. For further details ask any member of staff.


If you have told your surgery it is what you want, you can order your prescriptions over the phone from us and we will then order the script from your surgery and collect it when it's ready. 

We will even deliver the script to your home if you are housebound. 

Electronic Transfer of Prescriptions (ETP)

In the foreseeable future (pilots are already running) your GP will be able to send your prescriptions securely via electronic links to the pharmacy of your choice. Our computers will be capable of receiving these prescriptions which will make life much easier for you by reducing visits to the GP.

Problems taking your medication?

We can provide a variety of systems to help you- some need to pay for and some are provided by the NHS. For further details ask any member of staff.

Safe storage & use of medicines

Medicines are designed to help you with your symptoms, but they can be damaging if they are not stored correctly or get into the wrong hands. So here are some simple rules to keep you and your medicines safe:

a) Store them in a cool, dry, dark place, not in the bathroom or kitchen, unless otherwise instructed.

b) Keep them out of the reach of children. If possible keep a childproof lid on the bottle.

c) Eye, ear and nose drops and creams should always be thrown away a month after opening.

d) Always check the expiry date on the box or bottle. Discard, by taking them to your nearest pharmacy, if this has past.

e) Read the instructions on the label and make sure you follow them.

f) Read the patient leaflet that comes with the medicine to see how it should be stored, any thing you have to be careful about taking the tablets i.e. avoiding sunlight, and any side effects you might expect.

g) Drinking while you are on medication is not a good idea in general and especially bad with some tablets, so ask your pharmacist if you are concerned.

h) Some tablets individually or in combination can affect your reaction time so you must take care if you are going to drive or operate machinery.

i) Your tablets have been prescribed for you with your symptoms, they are not designed to be given to other people, who may have other conditions or medications that would react badly to your tablets. So please do not share.

j) If you have a minor illness that you want to buy a medicine for, always check with the pharmacist when you are purchasing, that will not interfere with any tablets you are on from the doctor.


Previous page: Home
Next page: Health Screening & Services